Comparing Notes, Photographers Turn on Retna

An apparent administrative slip-up has stirred an uprising at music and celebrity photo agency Retna, with photographers complaining that the agency is failing to report sales, pay royalties, or respond to calls and e-mails from frustrated contributors. Retna’s CEO acknowledges the problems, but blames them on his predecessors, and has told contributors he is correcting them.

Photographers started comparing notes last week after an agency employee sent notification about the agency’s change of address in New York City. Instead of copying photographers in the blind carbon copy (BCC) field of the e-mail, the agency employee distributed the names and e-mail addresses of dozens of photographers so all could see who had received the e-mail.

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